Privacy Policy

This Privacy Policy explains how VSI Digital, operated by 9326-8258 Québec inc. (“VSI Digital”, “we”, “us”, or “our”), collects, uses, discloses, and protects personal information when you visit our website, use our services, or communicate with us.

We are committed to handling personal information responsibly and in accordance with applicable privacy laws, including the laws of Québec and Canada.

1. Company Information

VSI Digital
9326-8258 Québec inc.
7181 rue Beaubien E
Montréal (Québec) H1M 2Y2
Canada

Québec Enterprise Number (NEQ): 1171143366

2. Information We Collect

We may collect personal information that you provide directly to us, as well as technical and usage data collected automatically when you interact with our website or services.

This information may include:

Your name
Email address
Phone number
Business name
Billing and transaction information
Account login details
Messages, inquiries, or support requests you send to us
Usage data, browser type, IP address, device information, and website interaction data

3. How We Use Information

We may use personal information for the following purposes:

To provide, operate, maintain, and improve our website, products, and services
To communicate with you regarding your account, inquiries, purchases, or support requests
To personalize user experience and improve service performance
To process payments and manage billing
To send administrative messages, service updates, or important notices
To send marketing communications where permitted by law or where you have consented
To detect, prevent, and address fraud, abuse, security incidents, or technical issues
To comply with legal and regulatory obligations

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance user experience.

These technologies may help us understand how visitors use our website and which pages or services are most relevant. You may disable cookies through your browser settings, although some parts of the website may not function properly as a result.

5. Sharing of Information

We do not sell your personal information. We may share information only in limited circumstances, including:

With service providers and contractors who help us operate our business, website, payments, hosting, communication tools, analytics, or customer support
When required by law, regulation, legal process, or government request
To protect our rights, property, security, users, or business operations
In connection with a merger, acquisition, financing, sale of assets, or business reorganization
With your consent or at your direction

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain information, subject to legal or contractual limitations
Withdraw consent where processing is based on consent
Request information about how your data is used or disclosed

To exercise any of these rights, please contact us using the contact information provided below.

9. Third-Party Services and Links

Our website or services may contain links to third-party websites, platforms, integrations, or tools. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.

11. International Data Transfers

If you access our website or services from outside Canada, your information may be transferred to and processed in Canada or other jurisdictions where our service providers operate. By using our services, you understand that your information may be processed outside your place of residence, subject to applicable legal protections.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, practices, or legal requirements. The updated version will be posted on this page with a revised effective date when appropriate.

13. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, you may contact us at: